Can I buy in bulk from Muozi?

Yes, we do bulk sells. For all your Corporate Procurement, Gift Vouchers and Consumer Promotion Activities, please contact us on 802 488 4949 or email us at muozi.ng@gmail.com

 

Will all the items in my order arrive in a single package?

Muozi use different vendors to make sure our products are cheap. If your order consists of items from more than one seller, your items will arrive separately. If your order consists of items from a single seller, your items may arrive together or separately depending on the country the items are coming from. If your orders arrive separately, be rest assured that the remaining item(s) will be delivered shortly.

 

Why do I see different prices for the same product?

Muozi is your trusted online marketplace that supports several Nigerian and foreign entrepreneurs and we have many different sellers competing for business. Therefore, you may see the same product offered by different sellers at different prices. We believe that by supporting these 'third-party' sellers, we can offer you a wider product selection, the more choice we can provide you, the better the pricing we can offer you.

 

What is buyer protection?

We offer all our customers ultimate peace of mind guaranteed. You are covered fully on every eligible product purchased on Muozi.

 

What is the estimated delivery time?

Muozi delivers products to customers all over Nigeria. Lagos 2-5, Rivers 3-7, Abuja 3-8 & other states 4-9 days on products that are in the country. For imported products, delivery time is based on the shipping price you paid during time of purchase.  It can run between 10 to 30 days depending on the item.

 

Why does the estimated delivery time vary?

Muozi is a true online eCommerce that empowers Nigerians across the country to offer their product to fellow Nigerians and the entire Globe and make a living while doing that. This means that not all products on Muozi are sold or delivered by Muozi. In addition, Muozi buyers and sellers are found in every state in Nigeria and all over the world. Given the various factors involved (the time it takes a seller to ship the product through their courier company, the distance between buyer and seller, and more) delivery times may vary.

 

Who will deliver my order?

Your order may be delivered by various delivery companies and or courier companies, or by the seller or the seller's agents, depending on whether the item was sold by Muozi or a third-party seller and or the delivery method chosen by a third-party seller. You may be called prior to or on the same day as the delivery to see if you are available to receive your order.

 

My order is shipped. How can I track it?

Muozi will send you a tracking number to track your purchase once is shipped.

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